• USE CODE: 2GET15 WHEN BUY 2+ TO GET 15% OFF
  • USE CODE: 3GET20 WHEN BUY 3+ TO GET 20% OFF
  • BUY 5 PAY FOR 4 + Freeship
  • USE CODE: 2GET15 WHEN BUY 2+ TO GET 15% OFF
  • USE CODE: 3GET20 WHEN BUY 3+ TO GET 20% OFF
  • BUY 5 PAY FOR 4 + Freeship

Shipping Policy

SHIPPING RATE

We have 5 plans shipping rate consists of:

- Standard shipping ( only United States): 9.99$ for all sizes and all products

- AU standard shipping ( only Australia): 9.99$ for all sizes and all products

- CA standard shipping ( only Canada): 15.99 $ for all sizes and all products

-UK standard shipping ( only United Kingdom): 15.99$ for all sizes and all products

- International Shipping ( other countries): 50$ for all size and all products 

SHIPPING FAQs

1. What are the estimated delivery times on my orders?

* For common orders (no personalization): production time will take 3 to 5 business days and 4 to 7 business days for delivery time.
** For personalized orders (it will be more time consuming because the design department refines before production)

  • Design time: within 24 hours
  • Production time: 5 to 7 business days
  • Delivery time: 4 to 7 business days.

Delivery unit: UPS, USPS, FEDex, DHL Ecommerce.

**We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.

**In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery. The soonest you may reschedule your delivery would be the next working day.

*** We will notify to you by email when your items have been shipped.

2. Do you ship internationally?

Yes, we ship worldwide. 

However, delivery fees will vary between regions. 

3. Where are the products being printed and shipped from?

* Wrapped Canvas/ Framed Canvas Products: 

Our canvases 100% are printed and shipped from US.

* Blanket products: 

Our blanket fulfillment house is located in US, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and Canada. 

*Other products such as mug, pillow,.. :100% printed and shipped from US. 

4. When will I receive tracking information on my orders?

We provide tracking numbers for all orders.

Your tracking numbers may take up to 5 – 7 days after an order has been processed for tracking data to show.

Tracking numbers will be automatically sent to you via the email provided in our system.

5. Why isn't the tracking data showing on my tracking number?

Tracking numbers may take up to 5 - 7 business days after an order has been processed for tracking data to show.

You can track your order via below link: 

https://www.logistics.dhl/us-en/home.html

https://tools.usps.com/go/TrackConfirmAction_input

https://www.17track.net/en

If it has been more than 5 -7 business days your tracking data is still not showing, please email us at  support@benicee.com

6. Do you have sizing charts for your products?

Yes, we provide detailed sizing charts along with a product description. If you want to learn more, please click on the product link to view.

* Canvas products: we have 5 sizes

- 11x14 inches

- 16x20 inches: recommended 

- 20x24 inches

- 24x30 inches

- 30x40 inches 

* Blanket products: we have 1 size is large

*Other products: Please click on the product link to view

7. Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.